FAQs
Elegant Era jewelry is crafted using premium-quality materials to ensure both durability and timeless elegance. Our primary materials include:
- Sterling Silver: Known for its durability and classic shine, sterling silver is used in many of our designs to give them a sophisticated finish.
- Gold Plating: We use high-quality gold plating to achieve a luxurious appearance without compromising affordability.
- Ethically Sourced Gemstones: Our gemstones are responsibly sourced to ensure they meet ethical and environmental standards, adding a touch of brilliance to each piece.
These materials are carefully selected to meet the needs of corporate gifting, providing long-lasting and high-value items.
To maintain the beauty and quality of Elegant Era jewelry, proper care is essential. Follow these guidelines:
1. Storage: Store your jewelry in a clean, dry space, preferably in a soft pouch or a separate compartment to avoid scratches.
2. Avoid Water & Chemicals: Minimize exposure to water, perfumes, lotions, and harsh chemicals that can dull the finish or damage the materials.
3. Cleaning: Use a soft, lint-free cloth or a jewelry-specific polishing cloth to clean your pieces regularly, restoring their shine.
By adhering to these care tips, your jewelry will retain its elegance and continue to make a professional statement.
Yes, Elegant Era offers customization options, but only for corporate business orders.
Customization services include:
- Adding company logos or branding to the jewelry or packaging.
- Custom designs tailored to align with your corporate theme or event.
These services are exclusively available for bulk orders. For more details on corporate customization, please contact us at info@elegant-era.com.
- Within Canada: Orders are delivered within 5-7 business days.
- International Orders: Delivery times vary based on the destination and selected shipping method. Estimated times will be provided during the checkout process.
For corporate bulk orders, delivery timelines may differ depending on the size of the order and customization requirements. We recommend placing orders well in advance for timely delivery, especially during peak seasons.
Yes, free standard shipping is available for orders over $200 within Canada. For smaller orders or international deliveries, shipping fees will apply and will be calculated during checkout.
Yes, once your order has been shipped, you will receive a tracking number via email. This tracking information allows you to monitor your package's journey until it arrives at your specified destination.
Returns are only accepted for damaged or defective products. To initiate a return, follow these steps:
1. Notify our support team within 24 hours of delivery.
2. Provide photographic evidence of the damage or defect.
3. Once approved, ship the item back to us, and we will issue a replacement or refund as appropriate.
Please note that returns for reasons other than damage or defects are not permitted due to the nature of corporate bulk orders.
Absolutely. Elegant Era is deeply committed to ethical sourcing. We ensure all materials, including metals and gemstones, are responsibly procured. By prioritizing sustainability, we contribute to reducing environmental impact while maintaining the high-quality standards our clients expect.
You can easily reach our customer support team for any inquiries:
- Email: Send us a message at info@elegant-era.com.
- WhatsApp Business Chat: Accessible via our website for real-time support.
Our team strives to respond to all inquiries within two business days, ensuring timely and effective assistance.
Yes, we provide luxurious gift packaging to make your orders even more special. Whether it's for corporate gifts or professional events, our elegant packaging adds a touch of sophistication. Gift packaging options can be selected during the checkout process.
Yes, Elegant Era jewelry is specifically designed to be hypoallergenic, making it safe for individuals with sensitive skin. We use materials that minimize the risk of irritation while maintaining style and elegance.
We accept a variety of secure payment methods to make your purchase convenient:
- Major Credit Cards: Visa, MasterCard, American Express
- PayPal: For quick and secure transactions
- Additional payment methods may be listed at checkout, depending on your location.
Yes, Elegant Era is a legally registered business in Ontario, Canada. We operate under the guidelines and regulations set forth by Canadian business laws, ensuring transparency and credibility in every transaction.
Elegant Era specializes in corporate bulk orders, offering tailored solutions for businesses. These orders are ideal for:
- Employee Recognition: Celebrate achievements or milestones with elegant jewelry.
- Corporate Events: Provide stylish giveaways at conferences or seminars.
- Client Gifting: Strengthen client relationships with professional-grade gifts.
- Holiday Gifting: Show appreciation to employees and partners during festive seasons.
- Additional payment methods may be listed at checkout, depending on your location.
Customization for Corporate Orders: Customization services are available exclusively for corporate bulk orders. These include:
- Adding your company logo to the jewelry or packaging.
- Creating unique designs aligned with your corporate identity.
- Offering personalized messaging for special events.
Benefits of Corporate Bulk Orders:
1. Competitive Pricing: Bulk discounts make our offerings cost-effective for large-scale gifting.
2. Custom Branding Options: Add a personalized touch with your company logo on packaging.
3. Account Management: Dedicated account managers ensure seamless communication and order processing.
4. Flexible Order Quantities: Tailored solutions to meet your specific business needs.
For more information or to place a corporate order, email us at info@elegant-era.com. Let us help you make a lasting impression with our exclusive jewelry collection.